With up to 14,000 visitors a day it is essential that the Library FM team is able to deliver PPM tasks efficiently to ensure safety and cleanliness while also responding quickly to reactive jobs as they occur. One of the major benefits of the Helpdesk system is that it can be easily accessed by all support staff and external contractors via the intranet, so that jobs are reported and dealt with quickly.
FM Facts Asset Management enables the Library to monitor the history of all of its assets, identify trends and develop PPM schedules accordingly. They are also able to see trends to help plan asset management in advance.
Supporting the Operations Process
Causeway’s solutions for facilities, estates, property and sustainability management encompass the key aspects of managing buildings and their performance, with high levels of data integration, mobile workforce capabilities and powerful reporting functionality. With Causeway’s support, building operators are able to optimise their resource usage, improve productivity and deliver to the most rigorous SLAs.