Causeway strongly believes that the focus on user adoption that has been built into our methodology is critical to achieving project success.
Going the extra mile and taking a step beyond simply installing and configuring the solution is the difference between ‘typical’ Professional Services and Causeway Professional Services.
User adoption is about fast-forwarding benefits realisation. It shortens deployment times and increases solution usage. User Adoption involves using a 10 minute survey, based on customised questions to suit your business, to measure user perceptions and feedback from the deployment process that is then analysed through an adoption model.
The output of the survey delivers predicted levels of adoption as well as any organisational, technical or training deployment obstacles and recommended actions needed to address them. The whole process can be viewed via a Causeway Deployment Dashboard that is configured to meet your needs. The user adoption methodology is based on 60 years of academic research and modeling of technology adoption and has been specifically adapted for use in the AEC sector with Causeway software.