Shaped by some of the UK's leading maintenance providers, Causeway's solutions for property maintenance, powered by Vixensoft, provide key functionality for building service & maintenance operations.
Unlike many generic applications, Causeway solutions have been designed specifically for companies delivering maintenance services to public, commercial and private domestic clients. Whether you are providing Decent Homes refurbishments or installing, servicing and repairing appliances, our solutions have the functionality to enable you to deliver a superior client service and enjoy a proven return on investment.
Causeway Service & Maintenance includes an advanced but easy-to-use scheduling application which allows you to allocate work to resource groups or individuals quickly and easily, manage workloads for resource planning and monitor real-time job progress, where used in conjunction with mobile data*
Service Records hold information on contract, site, plant and job histories for instant access, while Client Web Access allows your clients to view live information online via secure passworded logins. For private domestic operators, a Customer Service front-end allows for calls to be logged, payments taken and contracts set up and managed, all on a single screen.
Whether you are looking to improve efficiency, enhance client service or maximise productivity, Casueway Service & Maintenance, powered by Vixensoft, can help you achieve your goals.
Service & Maintenance Suite:
- Engineer's Diary
- Dynamic Scheduling (integration)
- Client System (interface)
- Client Web Access
- Customer Service
- Auto-Text Reminders
- Service Records
- KPI Reporting
* See also Causeway Mobile Workforce |