Having attended a Causeway User Day in London, building services maintenance company, Maxwell Stewart, booked a Health Check to help them get the most out of their use of Causeway Vixen. We sent along Lead Consultant, Jim Strugnell, who spent two days carrying out a full appraisal of their use of the software. Having been provided with a list of people who use Vixen within the company, Jim met and spoke directly with these end users to discover what they were doing and where they could make better use of the functionality. This helped him spot gaps in knowledge and areas where their utilisation of the software could be significantly improved.

Once he had a full understanding of Maxwell Stewart’s requirements, Jim wrote up a full report of his findings, complete with recommendations and suggestions for enhancing their use of the software. This report highlighted the performance benefits Maxwell Stewart could hope to achieve.

“Jim’s report broke down his findings and suggestions into a clear roadmap for us, which has helped us prioritise and decide what to do first.” - Belinda George, Financial Controller of Maxwell Stewart.

Maxwell Stewart now hope to have a new Vixen server live in early February, then commence training for everybody involved with Vixen in the coming months. They have also purchased Causeway Vision, our business intelligence and reporting module:

“The health check has certainly been beneficial to us. Vixen is behind almost everything we do, from Engineers’ Diary and Helpdesk to finance. The Health Check, in my opinion, was a good starting point for the investment the business is making in Vixen. The changes suggested by Jim that need to be implemented will hopefully improve our knowledge & use of Vixen." - Belinda George, Financial Controller of Maxwell Stewart.

We’re always pleased when our clients get the most out of their solutions and are delighted to have helped Maxwell Stewart enhance their use of Causeway Vixen – an exceptionally versatile product that is extraordinarily rich in functionality.

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