Full integration of highways maintenance processes

The Causeway Highways Management suite has enabled EM Highway Services (EM) to optimise their highways maintenance operations, replacing manual processes with a fully integrated suite of modules that touch every part of their business. As well as streamlining key processes, the system provides powerful business intelligence reporting with proactive monitoring of contract KPIs.
When EM reviewed its business systems strategy the company quickly realised Causeway provided the most comprehensive fit for a highways maintenance organisation and that Causeway people fully understood the industry challenges. The solution was implemented as the company’s core business system within just 12 weeks.

In planning for its strategic growth EM Highway Services, part of the Mouchel group, recognised the need for a more powerful solution than the bespoke system that was in place. Having considered a number of options, the company selected the full Causeway Highways Management suite to provide a complete solution for the financial, operational and supply chain management needs of a highways maintenance organisation.

The Causeway solution has now become an integral part of EM’s business, with all aspects of work being fulfilled through Causeway software. The company also attributes its top-ranking Highways Agency StART scores in no small part to the way the Causeway solution supports collaboration between supply chain partners, clients and employees. 

Building on the strong partnership between the two companies, EM is continually engaging with Causeway to ensure they fully exploit the capabilities of the solution and continue to drive efficiency and innovation throughout their business.

Supporting the Maintenance Process

Causeway’s maintenance solutions have been developed specifically for contractors delivering planned and reactive maintenance services on behalf of either infrastructure clients or built asset owners. Featuring a comprehensive suite of integrated modules they encompass every aspect of managing a service & maintenance workforce including; planning and scheduling, mobile, vehicle tracking, permitting and noticing, cost management, invoicing, and document management.