VolkerHighways has begun implementing Causeway Maintenance Management to support its growth in the UK highways maintenance sector.

The multidisciplinary contractor delivers innovative engineering solutions across the civil engineering and construction sectors. This includes highway maintenance, streetlighting, surfacing, traffic management, telecoms and smart technology.

Although VolkerHighways is already working with local authorities on highways maintenance projects, the company plans to win more significant contracts that require sophisticated digital solutions.

Boosting visibility with Causeway Maintenance Management

The integrated cloud-based platform will deliver digital transformation of the mobile workforce and all operational processes for VolkerHighways, who are now using Causeway Maintenance Management across the Royal Borough of Windsor and Maidenhead.

Since implementation in late 2022, 620 photographs have already been taken and 489 mobile forms completed. Photographs are captured ad-hoc or at specific times within the job workflow and the forms can be digitised to increase efficiency and ensure compliance.

Although VolkerHighways have only just gone through the first commercial month using the software, the business has already seen significant results; with more than 400 work order defects were received using the interface (within the first 3 weeks) and 243 defects processed.

Using Windsor as a template for further implementation, the solution will go live in the following areas during early 2023: West Berkshire, Wokingham, Luton, Bath, and Northeast Somerset, as well as various lighting contracts.

Committed to tech that grows with the industry 

As the government continues to find efficiencies through mandated digitalisation, VolkerHighways continue to update the software in line with changes.  

By choosing Causeway, VolkerHighways has a committed technology partner that will adapt to these industry changes. Also, the government has confidence in companies bidding with an established industry wide solution such as Causeway Maintenance Management, whereas bespoke or in-house solutions provide less assurance.

How it happened 

VolkerHighways consulted with Causeway after realising the need for a solution.  

Causeway works with the most prominent players in highways maintenance and showed them similar Causeway Maintenance Management deployments done with other businesses.  

Next came broad business cases to show how the solution worked — quickly followed by detailed answers to specific commercial cases. Once the commercial department was happy, workshops were held with finance and digital business transformation. 

Causeway defined four primary needs, among others, that VolkerHighways has: 

  • Multiple local authorities. Each local authority runs its own asset management system that requires integration. Causeway has a history of delivering in this space, providing the most comprehensive open integration into client asset management systems.

  • Commercial handling. Causeway Maintenance Management provides commercial analysis – like schedule of rates and schedule of rates uplifts – supporting commercial terms of all contracts.

  • Operational management Causeway Maintenance Management drives efficiency of the mobile workforce by digitising scheduling and all key processes of the field-based operatives, including tracking of works, time capture and associated use of resources.

  • Integration into ERP and finance. Causeway Maintenance Management integrates into ERP and finance systems, handling operational and commercial management in high-risk maintenance jobs.

Taking control with Causeway Maintenance Management 

VolkerHighways will have complete control with Causeway Maintenance Management.  

Now, VolkerHighways is equipped for growth in the highway maintenance sector and Causeway is delighted to support them on this journey.  

Causeway Maintenance Management joins up all the key functions - from asset management, works management, job scheduling and mobile working through to cost management, variations and invoicing - to offer a connected solution for transforming productivity and reducing contract cost and risk.

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