Case Study: How Colas Rail sped up report creation and distribution with Causeway Ermeo

Topics: Ermeo, Mobile Workforce Management
 

Introduction

Watch this case study video to see how Colas Rail sped up the creation and distribution of job reports to customer SNCF Réseau - with a:

  • 20% increase in productivity
  • 30% decrease in job duration

The rail freight company produces all its train composition and braking reports on the mobile version of Causeway Ermeo’s mobile workforce management solution.

Before Causeway Ermeo, the operators lost time on manual data entry, and struggled with human error, when surveying trains. They had to record every detail by hand. Afterwards, the operator would rekey the data into a spreadsheet, sometimes more than once, and then produce a report.

Now, they simply scan the QR code that’s fixed to each wagon. They can collect all the information in a few seconds and push it into a form. Everything is fast and automated. Operators cannot progress through the form without filling all fields to ensure nothing is missed.

Colas Rail has enjoyed more than the serious time savings. By digitising and standardising its operational process, there has been a major jump in the number of trains circulating, along with a boost in punctuality.

Customer Information

1280px-Colas_Rail_-_2018_-_Logo-white

Customer Name: Colas Rail

Industry: Rail

Causeway Solution:

Causeway Ermeo is a mobile workforce management solution designed to simplify and standardise operational processes through mobile technology.

Watch the case study

Please watch the case study video below with subtitles as the parties speak French, their native language. Causeway Ermeo is a multilingual mobile workforce management solution that serves the European and UK markets.

 

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