By Paul Devlin, Chief Operating Officer, Causeway Technologies.
The UK construction industry is vast (worth £69.2bn in 2023 according to Barbour ABI) yet has a reputation for being behind the times in terms of digitalisation. Having returned to it after almost 30 years, I can see why. There is clearly an appetite for change.
Since I first began my career in construction as a young apprentice plumber, whilst much has changed, much has remained the same. Sure, there have been great strides made in health and safety, but there remains a fragmented ecosystem, a lack of automation and data, to support better outcomes.
The 25 years I spent working for software companies all over the world has helped opened my eyes to some of the main challenges the construction industry is facing: a lack of digital transformation, a poor exploitation of data, and fragmented systems that hinder integration.
Research conducted among principal contractors and large subcontractor companies by Causeway last year revealed the benefits of digital transformation, including an almost 50% potential increase in productivity, a substantial boost in employee satisfaction, and even a reduction in employee fatigue.
The numbers demonstrate how digitalisation can benefit a business and foster a more positive work environment while attracting more talent.
Think like a software company
At Causeway, we talk about “marginal gains” – identifying small changes that can be made throughout the business that add up to huge gains over time. That is the software company mindset, which is something construction companies need to adopt if they are to get ahead.
This involves collecting and following data consistently to identify insights and areas for improvement and acting on them in real-time.
Those that leverage their data hold immense power. Standardising collection methods and democratising data so it is accessible to everyone who needs it can not only unlock transformative change but also drive productivity gains.
The key to addressing productivity issues
One of the biggest barriers to achieving this is the fragmented nature of digitalisation in construction. Organisations are currently using an average of seven different industry-specific solutions – the majority (57%) of which are not integrated with one another.
Fragmented systems, data, people and processes waste valuable time, causing inefficiencies, productivity losses, delays, and poor allocation of resources. These issues can occur at every stage of a project in every part of the organisation, from site to back office.
Currently, we are unable to use data and are slowing down processes in this way. We are unable to act quickly on data – meaning we only get intelligence after the facts.
Meanwhile, old-fashioned paper processes remain ubiquitous, and employees are spending a considerable amount of time moving data around rather than using it to improve the business.
By eliminating this system fragmentation and fostering seamless data flow, companies can streamline workflows and eliminate inefficiencies that hinder progress.
A vision for a better construction industry
Imagine a world where data flows freely between business departments and is combined to deliver actionable insights at the touch of a button or even a voice command.
No more duplicated data entry, no more digging through multiple systems to understand what is happening on your site, and no more delays in receiving the vital data that keeps a project profitable.
Productivity is constantly improved in every aspect of a business and the full value of data is realised.
Beyond this, businesses are connected within an ecosystem of customers, contractors and suppliers, and information is shared seamlessly throughout a project, reducing friction and delivering even greater insights.
That’s the construction industry we should be aiming for.
Getting started in digitalisation
At Causeway, we champion this vision. We recognise the value of integrating systems, combining data from multiple sources and making it readily available to stakeholders across the value chain. We’ll soon be launching a platform called CausewayOne that will help companies achieve this.
The benefits of achieving this vision will go beyond profitability. I believe digital transformation is the key to unlocking net-zero in construction and to attracting the next generation of talent. Gen Z is seeking modern, progressive careers; an industry stuck in the past is not attractive to them. That is why digital transformation is not just about short-term gains. The future of the industry quite literally depends on it.
Looking to start your digital transformation journey? Get in touch with our team today to discover how we can support you on elevating your teams productivity using digital strategies.