Case Study: How Total digitised and standardised its field operations with Causeway Ermeo

Introduction

Watch this case study video to see how TOTAL has used our mobile workforce management solution, Causeway Ermeo, to improve the data of quality collected in the field and reduce paper consumption.

Since implementing the solution, the petroleum refining company has entirely standardised its operational processes.

With Causeway Ermeo, Total has stopped time-consuming trips between the field to collect data and the office to provide it.

Now, technicians in the field have access to interactive and dynamic forms that automatically change to match the machine’s state on an easy-to-use mobile app.

Technicians and engineers also have access to all of the equipment’s data and previous job history, which supports them at each stage of the operation.

Total has seen significant time savings, with the removal of double entries playing a vital role, along with the disposal of other redundancies.

Total now have a better knowledge of their assets.

The standardisation of their operational processes has also made it easier to share their expertise around the company.