Case Study: How Total digitised and standardised its field operations with Causeway Ermeo

Topics: Ermeo, Mobile Workforce Management


Watch this case study video to see how TOTAL has used our mobile workforce management solution, Causeway Ermeo, to improve the data of quality collected in the field and reduce paper consumption.

Since implementing the solution, the petroleum refining company has entirely standardised its operational processes.

With Causeway Ermeo, Total has stopped time-consuming trips between the field to collect data and the office to provide it.

Now, technicians in the field have access to interactive and dynamic forms that automatically change to match the machine’s state on an easy-to-use mobile app.

Technicians and engineers also have access to all of the equipment’s data and previous job history, which supports them at each stage of the operation.

Total has seen significant time savings, with the removal of double entries playing a vital role, along with the disposal of other redundancies.

Total now have a better knowledge of their assets.

The standardisation of their operational processes has also made it easier to share their expertise around the company.

Customer Information


Customer Name: Total

Industry: Oil and Gas

Causeway Solution:

Causeway Ermeo is a mobile workforce management solution designed to simplify and standardise operational processes through mobile technology.

Causeway Ermeo has given TOTAL:

  • 100% capture of useable data
  • 20% increase in productivity

Watch the case study

Please watch the case study video below with subtitles as the parties speak French, their native language. Causeway Ermeo is a multilingual mobile workforce management solution that serves the European and UK markets.


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