A growing number of contractors and subcontractors are now utilising estimating software solutions to help them manage and streamline their bidding and tendering processes, win more work and improve their profitability. However, it is vital to ensure that the solution you are using meets the needs of the business and that you are receiving the required support from the software supplier.
Causeway Estimating has been specifically designed for estimators, by estimators. It has an integrated CAD/BIM Measure tool that allows rapid take-off and measurement. Accurate estimates can then be created quickly, with information pulled in from previous projects to eliminate rework and improve productivity. This centralised database also enables simple sharing of information and easier collaboration across the business.
A helping hand
Supplier support is just as important as the functionality of the software. Having easy access to the right product experts who understand your business is essential. Support can also be in the form of regular updates such as delivering new and improved capabilities as well as ensuring the software remains current with changing methods and technologies. If you are not getting the required support, it may be time to switch.
Every Causeway customer has a dedicated account manager who is an expert in the solution and makes it a priority to understand the specifics of a customer’s business from the outset. These account managers are backed up by a team of product specialists who can provide the help and support you need whatever the requirement or query.
Customers are often concerned that switching to a different software solution may be costly and disruptive for the business. With almost 30 years of experience in the industry, we pride ourselves on being the experts in working with clients in the transition to Causeway’s Estimating software. We recognise there is not a one size fits all approach – and we have a variety of methods to help users make the move seamlessly and with minimal interruption to the day-to-day operations of the business. This support can include a comprehensive onboarding process with fully extensive training and ongoing access to additional training courses if and when needed.
Superuser development, and communication roadshows are other methods we have adopted to assist. All users have access to an online portal for logging and tracking any support requirements as well as an extensive Knowledge Base giving users access to help guides as and when needed.
The Causeway support team, dedicated Account Managers, and Estimating Product Teams also provide on-going guidance and assistance to ensure you get the most out of Causeway Estimating.
Ready to spot the difference between Causeway Estimating and your current estimating provider?
Or book a discovery call to find out how Causeway can support your business goals.
